Support

We provide extensive support of all our products. Our software is constantly being improved. If updates are available we will send out a note to our customers. Alternatively, you can ask us directly at .

Should you experience any problems with our software, please contact us at , providing as many information as possible on the nature of the problem. Especially important for us to reproduce the problem are the following facts to be included in your email:

• software name and used version
• your contact details (including phone number)
• if possible screenshots of the problem and error messages
• for SimOLED: database file (data will be kept confidential)

Based on the provided information, we will try to solve the problem immediately.